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Responsible gaming

Betting is meant to be a pastime. If it stops being one, free support is available.

You must be 18 or older. Gambling can be addictive. Never stake money needed for food, rent, school or bills.

Warning signs

  • Betting more money or time than planned.
  • Chasing losses with bigger bets.
  • Borrowing to gamble or hiding it from family.
  • Feeling anxious or irritable when not playing.

Protect yourself

  • Set deposit and time limits before you play and do not raise them the same day.
  • Take breaks and turn off promo notifications.
  • Do not play when stressed, tired or angry.
  • Use limit and break tools on your account if available, or ask support.

Emotional support in Bangladesh

Kaan Pete Roi: free, confidential emotional support by trained volunteers. Main line +880 9612-119911 (daily, 3:00 PM to 3:00 AM). This is a general emotional-support line, not a gambling-specific service.

Build a budget you can actually keep

A budget is only useful if it is set while you are calm and written down where you can see it. Here is a method that takes ten minutes.

  1. List your monthly income and the things that must be paid first: rent, food, transport, bills, school fees, family support and any repayments.
  2. Put aside savings. Whatever is left after that is the only money that could ever count as entertainment money.
  3. Decide a monthly entertainment amount that you would not miss, and split it into weekly slices.

For example, if 6,000 BDT is truly spare in a month and you decide 1,500 BDT can go to betting, that is 375 BDT a week. The weekly figure matters more than the monthly one, because it stops "one more top-up" from quietly turning into next week's budget. Treat the money as spent the moment it leaves your wallet. Do not use borrowed money, and do not stake money that is already promised to someone else.

Time limits and breaks

Time is a stake too. Set a phone alarm before you open the app, and stop when it rings, whatever the score is. A break after a big win and a break after a big loss are equally important, because both distort judgement: one makes you feel lucky, the other makes you want to win it back. Avoid betting late at night or when you are tired, hungry or upset.

A time-out is a longer break, usually a day to a few weeks, during which you cannot log in, deposit or bet. A deposit limit caps how much money can go in over a period. A loss limit caps how much you can lose. These are common tools across the industry, but what your own account offers depends on the account, so ask rather than assume.

How to ask support for a limit or a break

Write to DBBet support from inside your account, when you are calm and not in the middle of a bad session. The contact page is only for corrections to this site, because we cannot change anything on your account. Say clearly what you want, for example a weekly deposit limit of a figure you name, or a break of a number of days. Include your account ID and ask for a written confirmation of what was set and from when. Keep a screenshot. Then make one more rule for yourself: do not ask for the limit to be undone on the same day. A limit exists to protect the version of you who is thinking clearly.

A weekly self-check

Once a week, answer these six questions honestly, on paper or in a note on your phone. Every "yes" is a warning sign:

  • Did I go over this week's amount?
  • Did I bet to win back a loss at any point?
  • Did I hide any of it from someone close to me?
  • Did betting cost me sleep, work, study or time with family?
  • Would I feel uncomfortable showing my account statement to someone I trust?
  • On days I did not play, did I feel restless or irritable?

If two or more answers are "yes", take a break and talk to someone. One bad week is a signal, not a verdict, but a pattern across weeks is worth taking seriously. The responsible play toolkit and the staking and budget guide go deeper on both.

If someone close to you may have a problem

From outside, the signs are usually practical: money disappearing without an explanation, new debts, secrecy around the phone, sudden mood swings, and an account or app that is always open. Choose a calm moment to talk, start with care rather than blame, and describe what you have actually noticed. Ask what would help. Offer to go through the budget together. Think carefully before covering a betting debt, because paying it off quietly can make the pattern easier to repeat. The decision to stop has to be theirs, but they should not have to make it alone.

When betting stops being fun

If it has stopped being fun, stop for today. Tell one person you trust. Remove the app from your phone, ask support for a break and give yourself time before deciding anything else. The Kaan Pete Roi line above is free and confidential and open every day from 3:00 PM to 3:00 AM, but it is a general emotional-support line, not a gambling-specific service, so use it for the stress and worry that come with this, and not as a replacement for professional help if you feel you need it.

FAQ

Quick answers

What is the difference between a deposit limit and a loss limit?
A deposit limit caps how much money you can add over a period. A loss limit caps how much you can lose. Ask support which of these exist on your account and how they work.
How long should a break last?
There is no single right length. Many people choose from a few days to a few weeks, long enough for the urge to pass and for decisions to be made calmly.
Can I ask for my account to be closed?
You can write to support and ask. The exact options depend on your account, so ask them to explain what is available and keep the written reply.
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